If these methods don't solve the issue, the earbuds may be faulty. Be sure to return them to us, and we will organize for the substitute immediately.
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When dealing with Moon Rocks, utilize a dab Resource, tweezers, or even a knife to Carefully crack them down. Be cautious, as the sticky coating of oil and kief can go away residue. Clean your hands or use alcohol wipes if dealing with with fingers.
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If these steps tend not to take care of the issue, the earbuds may very well be faulty. Make sure you return them to us for just a substitute immediately.
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Stage two: Inspect the microphone holes for virtually any blockages attributable to Filth. If existing, gently clean them having a delicate cloth.
Be aware: This function cannot be utilised Should the charging case’s battery is low. If the situation’s indicator light-weight is purple, demand it right until the more info battery amount reaches medium or large just before endeavoring to activate the lights effects.
Action two: Clean up the charging ports on the two the earbuds and the case to remove any particles That may interfere Using the relationship.
Phase three: Consider charging the case with an alternative charger and cable. If the case nevertheless won't demand, it is possible that the situation alone is defective. Make sure you send it to us and arrange the substitution immediately.
Move two: Make reference to the user handbook to Find the specific place in close proximity to your ear for your wide place faucet and Stick to the provided tapping Recommendations.
Action one: Make sure the power adapter and USB Form-C cable are securely connected. Step two: Try and charge a special machine utilizing the same charger and cable. If the opposite system also fails to demand, The problem can be Along with the charger or cable, and they may must be replaced.
Phase two: Test the earbuds for debris that might be clogging the speaker holes and cleaning them if required.
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